Let’s face it — picking the right moving company can be the difference between a smooth transition and a total headache. With so many options out there, how do you know which one to trust? The answer often lies in what real customers have to say.
Online reviews are powerful tools — but not all of them are created equal. Some are genuine, some are exaggerated, and others might even be fake. In this guide, we’ll walk you through how to find trustworthy reviews so you can choose a mover that actually delivers on their promises.
At United Local Movers, we believe in transparency. That’s why we want to help you separate the good from the bad — and pick a moving company you can really count on.
Why Real Reviews Matter More Than You Think
Think of reviews as your inside look at how a company actually works. They’re like word-of-mouth recommendations — just written down for everyone to see. Good reviews can show:
- How professional and punctual a crew was
- If they handled belongings with care
- Whether communication was clear and honest
- If the final cost matched the initial quote
But don’t stop at star ratings — dig into the details. A five-star review that says “Great job!” doesn’t tell you much. But one that says “They showed up early, packed everything safely, and kept me updated the whole way” — now that’s useful.
Where to Find Honest Moving Company Reviews
1. Check Verified Review Sites
Not all review platforms are reliable, but these usually are:
- Better Business Bureau (BBB): Great for seeing complaint history and dispute resolution records.
- Angi (formerly Angie’s List): Offers verified customer feedback and detailed service reports.
- Google Reviews: Widely used and often accurate — just watch for patterns or suspicious activity.
- Yelp: Popular for local businesses, but be cautious of extreme reviews that seem too emotional.
2. Look Beyond the Web
Social media groups, Reddit threads, and neighborhood forums like Nextdoor can offer honest insights from people who’ve recently moved. Ask questions and read personal experiences before making a choice.
3. Ask the Company Directly
A truly confident moving company will be happy to share references from past clients. At United Local Movers, we proudly share contact info from satisfied customers — because we know our work speaks for itself.
How to Spot Fake or Biased Reviews
Unfortunately, not every review is genuine. Here’s how to spot the red flags:
- Too perfect or overly negative: Watch for reviews that sound unrealistically positive or aggressively harsh.
- Same phrases or structure: If multiple reviews use the same wording, they might be from the same person or a bot.
- Posted all at once: Dozens of reviews from different users posted within hours? Could be fake.
- No specific details: Vague comments like “Terrible experience!” without any explanation are often less trustworthy.
What to Look for in a Genuine Review
The best reviews usually include things like:
- Clear descriptions of what went well — or wrong
- Details about the movers’ behavior, timeliness, and professionalism
- Honest talk about pricing, unexpected fees, and communication
- Whether the move finished on time and with minimal stress
Real people write real stories — and those are the ones worth paying attention to.
Why United Local Movers Stands Out
We’re proud of the feedback we get from real customers. At United Local Movers, we aim to deliver exactly what we promise: honest service, fair pricing, and a team that shows up when they say they will.
You can find our reviews on trusted platforms like BBB, Google, and Yelp — or reach out directly to hear from people we’ve helped move across Los Angeles and beyond.
Final Thoughts: Don’t Rush — Read Before You Book
Taking the time to research and read reviews isn’t just smart — it’s essential. Your move deserves more than a random pick from a search engine. It deserves a mover that listens, shows up, and treats your stuff like it’s their own.
With the right information and a bit of patience, you’ll find a moving company that makes your relocation easier — not harder. And if you’re looking for a place to start, we’d love to earn your trust at United Local Movers.
