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Elevator reservations and COI for apartment buildings

When moving into or out of an apartment building, it’s not as simple as just showing up with movers and boxes. Many buildings require elevator reservations and a Certificate of Insurance (COI) before the moving truck even arrives. Failing to plan for these requirements can delay your move or even result in fines. Here’s what you need to know to keep your relocation smooth and stress-free.

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Why Elevator Reservations Are Necessary

In multi-story apartment buildings, elevators are in high demand. By reserving a service elevator in advance, you avoid conflicts with other residents and guarantee that movers can transport boxes and furniture efficiently.

  • Prevents delays: No waiting for crowded elevators.
  • Protects the building: Service elevators are padded to prevent wall and floor damage.
  • Required by management: Many buildings won’t allow moves without a reservation.

How to Reserve an Elevator

  1. Contact your building’s management office at least 2–4 weeks before moving.
  2. Confirm time slots—some buildings restrict moves to weekdays or certain hours.
  3. Ask about protective padding, fees, or deposits required for elevator use.

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What Is a Certificate of Insurance (COI)?

A COI is a document from your moving company’s insurance provider that proves coverage in case of property damage or injury during the move. Apartment buildings request it to protect themselves and residents.

  • Coverage: Typically includes general liability and workers’ compensation.
  • Issued by movers: Only licensed and insured companies can provide one.
  • Building-specific: Management may request certain limits or list themselves as “additional insured.”

Steps to Obtain a COI

  1. Ask your building’s management for their COI requirements.
  2. Provide this information to your moving company.
  3. Ensure the COI is delivered to management before moving day.

Common Mistakes to Avoid

  • Booking movers without confirming COI requirements.
  • Assuming any elevator is available—service elevators must be reserved.
  • Failing to pad elevators, leading to fines or loss of deposit.

How United Local Movers Can Help

At United Local Movers, we handle elevator reservations and provide Certificates of Insurance as part of our service. Our team coordinates with building managers to ensure compliance, so your move goes smoothly without last-minute surprises.

Final Thoughts

Elevator reservations and COIs may feel like extra paperwork, but they’re essential for a smooth apartment move. By planning ahead and working with a professional moving company, you’ll avoid unnecessary stress and keep your building management happy.

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